- Items must be returned within 30 days from the original shipping date.
- Shipping and handling charges will not be refunded.
- Box the item using protective packing, preferably in the original containers.
- Fill out the return form completely and enclose in the box.
-
Ship Box to one of the following addresses:
Rich Brands, LLC
7227 N 16th Street, Suite 209
Phoenix, AZ 85020
Rich Brands Canada Corp.
240 Viceroy Road
Concord Ontario, CN L4K 3N9
We highly suggest you send the box via a traceable shipping method (such as UPS or FEDEX). We are not responsible for products lost in shipping.
NOTE: We do not cover shipping costs on returns.
- Please allow 30 days from the post-marked date of the return for a refund.
NOTE: In order to be eligible for a refund, you must return the completed Return Form with the product.
Please refer any questions to our Customer Service Department found at the top of the page.