Return Policy

  • Items must be returned within 30 days from the original shipping date.
  • Shipping and handling charges will not be refunded.
  1. Box the item using protective packing, preferably in the original containers.
  2. Fill out the return form completely and enclose in the box.
  3. Ship Box to one of the following addresses:

    Rich Brands, LLC
    7227 N 16th Street, Suite 209
    Phoenix, AZ 85020

    Rich Brands Canada Corp.
    240 Viceroy Road
    Concord Ontario, CN L4K 3N9

    We highly suggest you send the box via a traceable shipping method (such as UPS or FEDEX). We are not responsible for products lost in shipping.

    NOTE: We do not cover shipping costs on returns.

  4. Please allow 30 days from the post-marked date of the return for a refund.

NOTE: In order to be eligible for a refund, you must return the completed Return Form with the product.

Please refer any questions to our Customer Service Department found at the top of the page.