Return Request Form

Return Policy

  • Items must be returned within 30 days from the original shipping date.
  • Shipping and handling charges will not be refunded.
  • 1. Box the item using protective packing, preferably in the original containers.
  • 2. Fill out the return form completely and enclose in the box.
  • 3. Ship Box to following address:
  •     Rich Brands, LLC    or          Rich Brands Canada Corp.
  •     7227 N 16th Street, Suite 209      240 Viceroy Road
  •     Phoenix, AZ 85020                 Concord Ontario, CN L4K 3N9
  • We highly suggest you send the box via a traceable shipping method (such as UPS or FEDEX). We are not responsible for products lost in shipping.
  • NOTE: We do not cover shipping costs on returns.
  • 4. Please allow 30 days from the post-marked date of the return for a refund.
  • NOTE: In order to be eligible for a refund, you must return the completed Return Form with the product.
  • Please refer any questions to our Customer Service Department found at the top of the page.

To return an item please fill out this form completely.

Original Order Information
Order Number:  
Order Date:
Ship To Name:  
Your Name:  
Your Email Address:  
Your Phone Number:  
Ship To Postal Code:  

Item to be Returned
Item Number:  
Item Description:

Reason for Return

Would You Like a Replacement?

Comments / Additional Information